Insurance and Payment Information
Our insurance coordinators deal with many different insurance companies. Some companies offer many different dental and medical plans. These companies can change benefits, co-pays, and deductibles many times throughout the year. We do our best to provide you with accurate coverage estimates based on information available to us. At times, it is almost impossible to accurately estimate a patient’s insurance co-payment. Many insurance companies will not give out fees until after the treatment is completed. Dealing with these companies can be difficult and time consuming. As a courtesy, we ask that you keep us informed of any change to your insurance. It is important that all information about you and your insurance is current.
Patients with dental insurance should know that dental insurance is a contract between the insurance carrier and the employer to assist the insured patient to meet their financial obligations to the dentist. It is not intended to relieve the patient of all financial responsibility. As a courtesy to our patients, we may assist you in completing claim forms, and may accept assignment of benefits, but should not be expected to accept undue delays in payment. If for any reason your insurance company fails to pay within a reasonable period of time, we will expect you to pay the balance of your bill and seek reimbursement from your insurance company.
Dental plans and benefits differ with regard to deductibles, coinsurance, yearly maximums, and scope of coverage. Virtually all dental policies have greater limitations on procedures covered, as well as on benefits provided for those covered services. We will do our best to estimate your portion of payment (co-payment). However, the insuracne carrier can not guarantee payment of benefits. Payment may be denied for certain procedures even though you and your periodontist agree that the submitted treatment plan is in your best interest. If the proposed treatment is provided, you, the Patient, must understand that payment is your sole responsibility. Please keep in mind that we bill insurance companies as a courtesy to our patients only and advise us immediately if you are insured.
We request that patients pay for services when they are rendered. We accept cash, personal checks, and most major credit cards for treatment. We work closely with Capitol One Healthcare Finance and Care Credit for interest free and extended payment plans.
We strive to provide our patients with accurate estimates based upon x-rays and examinations. However, we can not be absolutely certain of the scope of work needed until actual treatment has begun, therefore, we must assume no responsibility to perform services for prices quoted in the estimates prior to starting work.